WordPress Management

WordPress Management

WordPress is the content management system we recommend for the vast majority of our projects, and the platform we’ve built our reputation on since 2009. It’s reliable, secure and highly extendible – and over the years we’ve developed our own tools and processes to shape it into a genuinely robust platform for growing businesses.

But WordPress’s popularity is also what makes it a target. With millions of sites built on it, and its code open for anyone to examine, it attracts more than its fair share of attention from hackers and opportunists. Protecting against that isn’t complicated in theory – keep the site and its plugins updated promptly, and only use plugins you trust – but doing it properly, consistently, across every site we manage, takes real expertise. That’s where we come in.

Compatibility Testing

WordPress has the built-in ability to update itself and the installed plugins, and in the majority of cases we enable this automatic update facility across the sites we manage, so security fixes are applied without delay. Updates are applied during working hours, so if anything doesn’t go to plan, our team is on hand to react immediately – rather than an issue sitting unnoticed overnight. This is backed by extensive monitoring, giving us eyes on your site around the clock and alerting us the instant anything needs attention. Following any significant WordPress release, we also carry out manual checks to confirm everything’s running smoothly.

The exception is plugins handling critical functionality. Rather than updating automatically, these are given special attention, with each update reviewed and tested by our team before it’s applied. It all adds up to one less thing on your plate – your website stays secure and up to date without you having to think about it.

We take the same careful approach with new plugins. Before anything is added to your site, we carry out our own due diligence and compatibility testing, checking its reputation, update history and compatibility with your existing setup. So whenever you want to add new functionality, you can do so with complete confidence that it won’t compromise your site’s security or performance.

Specialist WordPress Service Level Agreement

With cyber attacks, phishing and ransom scams all on the rise, keeping on top of WordPress security takes real expertise and constant attention – which is exactly why we built our dedicated WordPress Management Service. It’s a specialised Service Level Agreement designed to take that responsibility off your hands entirely:

• We enable automatic updates for WordPress core and your plugins during working hours, so security fixes are applied promptly and our team can react immediately if anything needs attention.
• Plugins handling critical functionality are the exception – these are given special attention, with updates reviewed and tested by our team rather than applied automatically.
• We configure extensive monitoring across your install, giving us constant visibility and alerting us the moment anything needs attention.
• Following any major core WordPress update, we carry out a manual check of your site to confirm everything’s working exactly as it should.
• Any new plugin you’d like installed goes through our due diligence and compatibility testing process first, so your site’s security and performance are never left to chance.
• Our SLA means we respond to any issues our monitoring picks up promptly – usually before you’d even know anything was amiss.

The result: a secure, well-maintained WordPress site, with the day-to-day management taken care of, so you can focus on running your business.

Ready to hand over the day-to-day?

Talk to us about adding WordPress Management to your website support – and get back to focusing on your business, not your backend.