At Ballyhoo we’re often asked about the procedures we have in place to protect our customers’ interests and data. In the past we’ve provided this information on request but recently we put together an official Business Continuity Plan that we are now delighted to share with you.
Ballyhoo is a small business and aims to make the very best of being a small business; we are able to respond quickly to changes in a fast moving industry and we can adapt to make use of new technologies as they emerge. Our size also allows us to maintain close contact with our customers to provide a personal service.
However, we are aware that there can be down-sides to being a small company. In an effort to demonstrate our commitment to providing lasting business relationships, and perhaps allay any fears larger organisations may have when trading with us, we have produced this business continuity document to detail many of the steps we take to protect your interests.
You’ll find this document under our About Us page along with our other business policies.
The Continuity Plan outlines in detail our practices when it comes to a variety of situations, including:
- Technologies
The various technologies we use to build websites and databases and provide email services, for example PHP, JQuery, MySQL and POP. - Hosting & Backup
We’ve outlined the specification of our server, our backup process at both the remote server location and in-house and how we protect your data. - Insurance
Details of our business insurance policy and our limits of indemnity for Employer’s Liability, Public Liability and Professional Indemnity.
If we have missed any information you think necessary or you would like more information on any of the points in the document, please let us know.
