Our most asked questions about website design & working with us

  1. Website Q&A
  2. Digital Marketing Q&A
  3. Ballyhoo Q&A

Here are our answers to our most asked questions – from everything website design and marketing, to why you should choose Ballyhoo and what sets us apart from the rest.

Website Design

Q: What is responsive design, and why is it important for websites?

A: Responsive design is an approach to web design that ensures websites are optimised for viewing on a variety of devices, including desktop computers, tablets and mobile phones. This means that the site is accessible on a variety of devices, helping to ensure a positive user experience.

Q: Why should my business/company have good website design?

A: Attractive and user friendly websites impact how your customers and audience perceive and interact with your brand. A well-designed website can improve user experience, make the website more engaging and memorable, and increase conversions.

Q: We already have a website, can you redesign my existing website?

A: If you have an existing website, we can easily redesign it or give it a facelift! This way, you still get to keep your SEO presence and have your existing website online for customers to view and use, but you can get an updated website that is modern and uses the latest technology.

Not got your team on board with a new website? Here are our tips on how to persuade your team that it’s time for a new website.

Q: What is the difference between web design and web development?

A: Web design involves creating the visual appearance and layout of a website, while web development involves coding and programming the website to make it functional. Both are important components of creating a website, and a good agency will have skilled web designers and  skilled developers.

Digital Marketing

Q: What is digital marketing?

A: Digital marketing is the procedure of promoting products or services using digital technologies, such as search engines, social media, email and websites. It encompasses a wide range of tactics and strategies, including search engine optimisation (SEO), pay-per-click advertising, content marketing, blog writing and social media marketing.

Q: Why is digital marketing important?

A: Marketing your business online enables your business to reach its target audiences more effectively and efficiently.

Q: What is search engine optimisation (SEO)?

A: Search engine optimisation (SEO) is the practice of optimising a website or web page so that it ranks higher in search engine results pages (SERPs).

Q: What is pay-per-click (PPC) advertising?

A: PPC advertising is where advertisers pay each time a user clicks on one of their ads. This can include ads on search engines, social media platforms and other websites.

Q: How do you measure the effectiveness of digital marketing campaigns?

A: We can measure the effectiveness of marketing campaigns using KPIs – using metrics including website traffic, click-through rates (CTR), conversion rates and return on investment (ROI).


Q: What is a website design agency?

A: A website design agency is a company that specialises in creating and designing websites for businesses. Agencies have a team of specialist professionals who are skilled in web design, such as graphic design, coding, user experience, and content creation.

Q: What services does Ballyhoo website design agency offer?

A: Here at Ballyhoo we offer more than website design and development – we also offer booking system development, e-commerce development, content creation, visual identity and branding, website migration, digital consultancy, email marketing, SEO, targeted advertising, Google Reseller services and WordPress management.

Q: What kind of business does Ballyhoo work with?

A: We work with a variety of industries and businesses of all different sizes, shapes and types. From schools and non-profits, to smaller family businesses, right up to multinational corporations and e-commerce websites with over 100,000 products!

See our portfolio

Q: Does my business location matter?

A: Where your business is located doesn’t matter when it comes to Ballyhoo and the work we do. We work with businesses up and down the UK, as we can jump on calls and video calls. And we are also happy for you to come and visit our dynamic office space for face to face meetings too! 

Q: How do I choose the right website design agency for my business?

A: When choosing a website design agency, consider factors such as the agency’s portfolio, experience, pricing and customer reviews.

Here’s 30 reasons why you should choose Ballyhoo.

Q: Who will work on my project?

A: The team will all work on your project throughout its journey – from the design stage, to the coding stage and right through until launch and beyond. You’ll have a main contact who will work with you, but the rest of the team will also communicate with you at each stage throughout the process.

Q: How much does it cost to work with Ballyhoo?

A: The cost of hiring a website design agency can vary depending on a number of factors, such as the complexity of the website design, the number of pages and the features and functionality required.

Q: How long does a website design project take?

A: The timeline for your website design and development can vary depending on the complexity of the project and current workload. Once we know your requirements and have discussed these, we’ll be able to estimate your project. If you have a deadline that you want/need to meet, please let us know so that we can determine if we can fit you in to meet this for you.

Q: Can Ballyhoo help me with website maintenance and updates?

A: Yes, we offer ongoing website maintenance and support services to help ensure your website remains up-to-date and functioning properly. This service also includes software updates and security updates.

Q: Can you help me write content for my website?

A: Yes! You can either supply all of the content, we can collaborate, or we can write all of the content for you with our content creation service.

Q: Can I edit my website once it’s launched?

A: Yes, our websites are most often built on WordPress which is the most popular content management system in the world. Once your website is launched, we will send over instructions on how you can add, edit and remove content going forward.

Q: Can Ballyhoo migrate our existing website to WordPress?

A: Yes, our website migration service allows us to migrate your website from your current platform over to WordPress.

Q. How do we get started/what happens next?

A: Contact us now by either phone on 0121 295 5352 or email us at [email protected], so that we can discuss your requirements. You are also welcome to come in and discuss face to face with us at Ballyhoo HQ – contact us now to find a time that suits you.

Ask more questions or start your website project now

Don’t have an answer for your question, or ready to jump in and start your website project? Contact us now to discuss with our team.

Contact us

Send us a quick message and we’ll get right back to you.

    We aim to respond to all messages within 1 working day.